Outlook Express End-Of-Life

Mail is rejected with error message:

Cleanmail no longer accepts messages created by Microsoft Outlook Express. Microsoft ended support in 2009 and has since been replaced by Windows Mail

This software has not received any security updates for more than 9 years, its use is strongly discouraged.

Nowadays Outlook Express, resp. headers which claim creation by Outlook Express, are almost exclusively used by spammers.

Missing mail

If missing mails are not to be found in your local spam folder or in the Cleanmail Quarantine, please contact our support dept by mail (support@cleanmail.ch).

To track missing emails or delivery issues Cleanmail requires:

  • Sender mail log snippet showing failed transactions, connections, DNS and Internet routing issues, which ever may apply.
  • Failed sender error message / bounced email.
  • Sender, Recipient and Date of missing message.